Last updated: 30 May 2026
Fife Solar Hub is a trading name of Caledonia Energy Efficiency Ltd, registered in Scotland. Our registered office is: Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY.
We are a renewable energy consultancy and introducer service. We do not carry out installations ourselves.
Data controller contact: info@scottishenergyefficiency.co.uk
When you submit our contact form or suitability survey we collect:
We also collect standard web analytics data (pages visited, browser type, device) through cookies when you consent.
Legal basis: Legitimate interests (responding to your enquiry) and your consent where applicable.
Data submitted via the main homepage contact form is sent to our Dundee office team via our secure CRM. Data submitted via the /survey/ form is sent to a separate internal workflow for survey-specific lead processing. Both routes are subject to the same data protection standards.
If you are an existing customer contacting our aftercare team at aftercare@scottishenergyefficiency.co.uk, your communications are stored securely and accessed only by our aftercare team.
We may share your data with:
We do not sell your data to third parties.
Enquiry data is retained for up to 3 years to allow follow-up and aftercare. You may request deletion at any time.
Under UK GDPR you have the right to access, rectify, erase, restrict processing, and port your data. To exercise these rights email info@scottishenergyefficiency.co.uk.
You may complain to the ICO at ico.org.uk. ICO registration: [ICO-REF].
We use strictly necessary cookies (session management) and, with your consent, analytics cookies (Google Analytics). You may withdraw consent at any time via our cookie banner.
We may update this policy. Material changes will be notified via the website. Continued use constitutes acceptance.